FAQ

Where is Storage Cache located?

Our facility is located at 4150 East Palmer/Wasilla Hyw. in Wasilla, AK 99654. We’re right near Cottonwood Creek Elementary School  and Walmart Supercenter in Wasilla. Stop by today for more information!

How far are you from Palmer, AK?

Excellent question! We’re less than eight miles from Palmer. That means in just a few minutes you have access to our brand new self storage facility. We’re right off Palmer-Wasilla Highway and close to the Cottonwood Creek Elementary School.

What are your office hours?

 Our summer hours are Tuesday-Saturday 11:00 am - 5:00 pm.  You can always reserve a unit, rent a unit and access it, and pay for your unit on this website or at our kiosk in the entry way.  If you need us to meet you outside those hours call us and we will do our best to accomodate you. We are closed on major holidays and Christmas eve and New Year's eve.    

When can I access my storage unit?

You can access your unit 24 hours a day, 365 days a year.  When you initially rent a unit it only takes about 10 minutes for the system to get your codes entered and you can then access your unit. 

What are your security features?

We take the security of your belongings seriously at Storage Cache. It’s our top priority. To keep your stuff safe we have perimeter fencing with individualized computerized access that not only allows you to access the facility but only your individual unit as well.  There are surveillance video cameras and motion sensor lights for your security.  You can rest easily knowing your belongings will be safe at our facility.

Do you offer temperature-controlled storage units?

Yes, we do. Your delicate items will remain in perfect condition in one of our temperature-controlled units.  Our thermostats will be set between 45 and 50 degrees in the winter.

Do you have dollies or handcarts available?

Yes. To keep your experience with us as convenient as possible, we’ll provide the some of the most common tools you need to help make loading or unloading your things quick and easy.

How do I get started?

There are several steps you can take. First, you can always call us. Our staff will be happy to assist you and reserve a storage unit for you today. We also encourage you to use our storage unit calculator to help you determine how much space you’ll need, or browse through our storage tips for useful information about placing your belongings in a mini storage facility.  If you prefer you can also reserve, rent and pay for a unit completely online using your computer or phone from the comfort of your home, or stop in anytime 24 hours a day and use our kisok in our facility.

How do I terminate my rental agreement? 

The rental agreement may be terminated by either party at any time by providing a 15 day writen notice.